Bitset case

Critical infrastructure replacement


Bitset is a company specializing in the distribution of information and communications equipment, the development of web solutions, and the delivery of comprehensive IT services. Within distribution, they offer a wide range of products, including laptops, printers, networking equipment, and other technology solutions. Their services include maintenance and servicing of equipment, laser engraving, workshops for optimizing business processes, and the development of customized websites and applications that support business growth and efficiency.

  • CLIENT
    • Bitset d.o.o.
    • Slovenia
  • YEAR OF IMPLEMENTATION
    • 2025

Project by the numbers


Licensing cost savings
Humanfrog

VMware has discontinued the option of using its software for free, which significantly increased costs. Since Proxmox still offers a free version that meets Bitset's needs, by changing the virtualization platform we eliminated licensing costs.


Downtime duration
Humanfrog

Thanks to the creation of an alternate virtual environment, system downtime was minimal. Each server was temporarily shut down for less than one hour.


Time savings
Humanfrog

By migrating to Proxmox, using templates, and automating, we simplified the management of virtual servers. The process is now up to 50 % faster than in the VMware environment, with greater efficiency and fewer errors.


Licensing cost savings
Humanfrog

VMware has discontinued the option of using its software for free, which significantly increased costs. Since Proxmox still offers a free version that meets Bitset's needs, by changing the virtualization platform we eliminated licensing costs.


Downtime duration
Humanfrog

Thanks to the creation of an alternate virtual environment, system downtime was minimal. Each server was temporarily shut down for less than one hour.


Time savings
Humanfrog

By migrating to Proxmox, using templates, and automating, we simplified the management of virtual servers. The process is now up to 50 % faster than in the VMware environment, with greater efficiency and fewer errors.


Challenge

Precise migration planning for uninterrupted operations

The key challenge in the transition from VMware to Proxmox, two leading server virtualization platforms, was to ensure minimal downtime, as it is important for the company that back-end servers run without interruption. 

Establishing an alternate environment for uninterrupted server migration 

To ensure seamless availability and uninterrupted operations during the migration, we established an alternate virtual environment for Bitset, to which we successfully migrated key servers. This step allowed systems to operate in real time even during the complex reconfiguration of the infrastructure, ensuring a smooth transition without service interruption. 

Backup modernization for reliable data protection

We carried out a comprehensive overhaul of the backup system using the Veeam solution. We implemented a two-tier setup: the primary backups run locally on Bitset's infrastructure, and the secondary backups are at a remote location within our own server infrastructure.

  1. A Backups of critical data
  2. B Primary location: Humanfrog data centers
  3. C Secondary locations
  4. D The entire system ensures communication with online and physical stores where Bitset sells computer equipment - across Europe
Bitset infographic 01 5

3-2-1

The system is designed according to the 3-2-1 principle, meaning at least three copies of data stored across two different types of locations, one of which is physically separated (off-site). As one of the largest regional cloud providers, we ensure full control over data, secure application connectivity, and reliable and secure communication with external services. 


Results

For Bitset, we executed the migration from VMware to Proxmox while ensuring uninterrupted operation of critical infrastructure. By establishing an alternate virtual environment and updating the backup system, we enabled a smooth migration with less than one hour of downtime per server. The move to Proxmox also eliminated virtualization platform costs and delivered long-term savings, as the free version fully meets Bitset's needs. 


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Domen Česnik
Domen Česnik Director

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