Copilot Studio · AI agents AI agents that take the repetitive work off your people
Your people spend hours every day searching folders, answering the same questions and copying data between systems. With Copilot Studio and Microsoft 365 Copilot we build agents that take that work over – securely, inside your Microsoft 365.
- Microsoft CSP partner
- IT, Microsoft 365, Azure and development under one roof
- Security is our day job
First step
We pick the agent with the biggest payoff
We look for frequent, repetitive work on data you already have. For a quick start, try "Which Copilot agent brings you the most" in our Lab.
What it costs you to keep things as they are
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01Lost hours
Employees search folders and answer the same questions about leave, passwords and procedures instead of doing their actual jobs.
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02Slow offers
Sales builds every proposal from scratch while the customer waits.
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03Licences without impact
You buy Copilot, people try it a few times, then go back to old habits.
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04Data at risk
An agent sees everything the user sees. Overshared files quickly end up in the wrong answer.
What you get
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01HR and IT teams with time back
An agent in Teams answers common questions, guides new colleagues through onboarding and opens a ticket when needed.
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02Faster offers
A sales agent drafts proposals from templates, the price list and past offers, and summarises the customer's history.
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03Less manual work on approvals
A finance agent checks purchase or travel requests against policy and routes them for approval.
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04Agents that work with your systems
With Copilot Studio we connect them to SharePoint, ERP, CRM and your ticketing system.
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05A secure setup from day one
Permissions, sensitivity labels and Microsoft Purview policies are in place before the agent goes live.
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06The right licences, not the most
Copilot Chat, Microsoft 365 Copilot or Copilot Studio – the mix follows how you actually work.
Which Copilot agent would save your team the most time?
How we start
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We pick the agent with the biggest payoff
We look for frequent, repetitive work on data you already have. For a quick start, try "Which Copilot agent brings you the most" in our Lab.
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A pilot with measured results
One or two agents, selected users, a few weeks. We measure time saved, questions resolved and answer quality.
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Rollout and ongoing care
Once the results prove the value, we scale the agent, train your users and keep an eye on usage and quality.
Why Humanfrog
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01Microsoft CSP partner
Licences, rollout and support from one partner.
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02IT, Microsoft 365, Azure and development under one roof
We don't just build the agent, we connect it to your systems and maintain it.
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03Security is our day job
Cybersecurity and access management are the starting point, not an add-on.
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04One accountable partner across borders
We run IT for Alfa SP in Slovenia, Croatia and Serbia.
Our goal is not more licences, but measurable value from the ones you introduce.
Frequently asked questions about Microsoft Copilot
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is Microsoft's AI assistant built into Word, Excel, Outlook, Teams and the other Microsoft 365 apps. It works with your company data – e-mails, documents and chats – and only sees what the user can already access. It helps you draft, summarise and search faster, and with Copilot Studio we extend it with agents that take over whole repetitive tasks.
How much does Microsoft 365 Copilot cost?
Copilot Chat is included at no additional cost with eligible Microsoft 365 plans. The full Microsoft 365 Copilot costs €26.00 per user per month with annual billing, and Copilot Business for companies with up to 300 users costs €18.20 per user per month with annual billing. These are Microsoft list prices excluding VAT, as of November 2026. We recommend licences only for the people who will actually use them.
What is Copilot Studio and how much does it cost?
Copilot Studio is Microsoft's tool for building your own AI agents and connecting them to data and systems such as SharePoint, ERP or CRM. Internal agents for users with a Microsoft 365 Copilot licence are included. Other usage is billed in Copilot Credits: a capacity pack of 25,000 credits costs €173.30 per month (list price excluding VAT, November 2026), or you pay as you go.
What is a Copilot agent?
A Copilot agent is an AI assistant set up for one specific task, for example answering HR questions, drafting proposals or checking expense requests against policy. Unlike a general chat, it works with defined sources and systems and can carry out steps such as opening a ticket or sending a request for approval. It runs inside Microsoft 365, for example in Teams.
How do you create a Copilot agent?
A Copilot agent is built in Copilot Studio in three steps: choose a frequent, repetitive task, connect the agent to the right sources and systems, and test it with selected users. The technical part is rarely the hardest; permissions, data quality and measured results decide success. Humanfrog starts by picking the agent with the biggest payoff and runs a pilot of a few weeks with measurable goals.
Is our data safe?
According to Microsoft, Microsoft 365 Copilot meets the GDPR and the EU Data Boundary, and prompts are not used to train models. An agent only sees what the user can already access – so we fix permissions first.
Isn't it expensive?
The real question is not the licence price but how much time the agent saves. A Microsoft 365 Copilot licence lets you build internal agents at no extra charge, and the pilot shows where the investment pays back before you add licences.
We already have an IT person.
Great – we work with them. We bring experience with Copilot Studio, licensing and agent governance; your IT stays in control.
Send an enquiry
Which Copilot agent would save your team the most time?
Send us your inquiry and a specialist will call you. Together you pick the process where a first agent pays off most and agree on a pilot with measurable goals.
- Microsoft CSP partner
- IT, Microsoft 365, Azure and development under one roof
- Security is our day job
Find your first Copilot agent
Leave your e-mail and a Humanfrog expert will contact you within one business day. We attach your tool result so the conversation is specific from the start.
Stay up to date
Regulations, licence prices and technology change fast. When we update the guides and tools in the Lab or publish a new article, we let you know by e-mail. Occasional, and never spam.
